Privacy Policy

Effective Date: 4 November 2024

Bookinno.com ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, products, and services. By using Bookinno.com, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to provide a better experience for our users. This may include:

1.1 Personal Information: When you create an account or make a booking, we may collect personal information, including your name, email address, phone number, payment information, and address.

1.2 Property and Host Information: Hosts may provide information related to their properties, such as address, photos, availability, and pricing details.

1.3 Booking and Transaction Information: We collect details about bookings, such as check-in/check-out dates, payment details, and transaction history.

1.4 Location Information: We may collect location data from your device if you enable this feature to improve service recommendations.

1.5 Usage Information: Information about your interactions with the website, including browsing history, pages visited, and referral sources, is collected to improve user experience.

1.6 Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your online activity, preferences, and interactions with our site. You can manage your cookie settings in your browser, though some features may be limited without cookies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing Services: To process bookings, manage transactions, and facilitate communication between guests and hosts.

2.2 Personalization: To customize content, recommendations, and services based on your preferences and interactions.

2.3 Customer Support: To assist you with inquiries, troubleshoot issues, and improve our customer service.

2.4 Marketing and Promotions: To send you promotional communications, offers, and other updates. You may opt out of marketing communications at any time by updating your preferences.

2.5 Legal and Security Purposes: To protect against fraud, unauthorized access, and other potential harm to our website, users, and the general public.

3. Sharing and Disclosure of Information

We only share your information as necessary to provide our services or as required by law. We may share information with:

3.1 Hosts and Guests: Hosts and guests will receive necessary information about each other to complete bookings, including contact details and booking details.

3.2 Service Providers: Third-party vendors who help us with payment processing, data storage, analytics, and other essential services. These vendors are authorized to use your information only as necessary to provide their services.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

3.4 Legal Requirements: We may disclose information if required by law or in response to valid legal requests from authorities.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

4.1 Access and Correction: You can access, update, or correct your information by logging into your account.

4.2 Data Portability: You may have the right to request a copy of your data in a structured, commonly used, and machine-readable format.

4.3 Data Deletion: You may request the deletion of your account and personal information, subject to legal or contractual obligations.

4.4 Marketing Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe instructions in any marketing email you receive from us.

To exercise any of these rights, please contact us at [privacy@yourwebsitename.com].

5. Security of Your Information

We take data security seriously and implement various measures to protect your information, including encryption, secure servers, and regular security assessments. However, please note that no system is completely secure, and we cannot guarantee the absolute security of your information.

6. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected information from a minor without verified parental consent, we will take steps to delete that information promptly.

7. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries. By using our website, you consent to this transfer, storage, and processing.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Effective Date” at the top. We encourage you to review this page regularly to stay informed about our practices.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

[YourWebsiteName]

Email: info@bookinno.com

Phone: +1(213) 996-0703

Thank you for choosing Bookinno.com. We value your trust and are committed to protecting your privacy.